Client: 29-Store Convenience Chain
Project category: Operational Assessment
b2b Solutions executed a full development plan and launch for the new prototype store of a convenience store chain aspiring to attract foodservice consumers desiring a new, relevant, and most important, craveable, menu, with a fresh design.
Actions by Our C-Store Consultants Included
Reviewed strategic plan.
Full market review to assess opportunities.
Examined the current information systems and their applicability for the size and needs of the organization, especially due to the projected foodservice offer.
Reviewed the reports being generated and how they were being utilized by the chain’s management.
Reviewed current labor model.
Assisted in development of Pro Forma.
Facilitated and assisted in development of internal and external designs, including all branding elements.
Foodservice: - Developed menu concepts and full recipe development. - Developed program features for self-ordering kiosks and product flow. - Assembled food shots for kiosks. - Developed a full list of equipment for foodservice. - Developed all food related operational processes including inventory ordering and management, food safety, checklists, build to’s and training.
Evaluated all mid-level and senior corporate staff.
Documented our findings and recommendations in a report for the company.
Formalized corporate culture guidelines.
Completed a labor and hours model.
Finalized Pro Forma.
Complete foodservice program.
Worked with design firm on all aspects of store exterior and interior.
Supply chain selection assistance.
Management process and systems.
Go Live support upon new prototype launch.