Client: City Economic Development Department
Project category: Retailer Solutions , Operational Assessments
b2b Solutions’ Operational Assessment process is customized to meet the needs of each client. It consists of three phases. Phase One is an off-site analysis of the client’s data. This begins with an analysis of their P&L and can include a very complete data set depending on the size of the company and the availability of the information available. Phase Two involves meeting on-site with members of the management team, touring their sites, and potentially that of their competitors. Phase Three is the development of a report of our findings and action steps we recommend. The level of detailed involved varies with the client’s needs.
b2b Solutions worked with a city’s Economic Development department to provide information to the city and selected c-stores within its borders on how to improve their appearance and performance. The city selected four locations to participate in the project. Each was individually owned and operated.
Assessed the exterior and interior images of the locations and provided a number of easy to do and low cost alternatives.
Evaluated store layouts and provided alternatives to allow improved traffic patterns and more efficient queuing. This included several safety issues.
Provided alternative category layouts to improve category adjacencies and space to estimated sales allocation.
Reviewed product sourcing and offered alternatives to lower the total cost of acquisition.
Examined current product selection and inventory levels and recommended changes in SKUS being carried and the investment in categories and individual items.
Shared product planogram examples include top selling items by category in the market.
Provided pricing and margins guidelines by category.
Discussed and documented alternative positioning.